Terms & Conditions

Introduction

These terms and conditions govern your use of the LIVIN'DOURO website (livindouro.com) and the services offered by Livin' Easy Experiences. By accessing this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

Nature of Services

LIVIN'DOURO designs and curates private wine travel experiences in Portugal's Douro Valley. Our services include private vineyard tours, curated wine tastings, helicopter experiences, yacht excursions and bespoke journey planning. All experiences are subject to availability and are provided through a network of carefully selected third-party partners, including estates, transportation providers and hospitality services.

Booking Enquiries

Enquiries submitted through our website do not constitute a booking or contractual obligation. All experiences are arranged through private consultation, and a booking is only confirmed upon mutual written agreement between the client and Livin' Easy Experiences, which will include specific terms regarding pricing, payment, cancellation and the scope of services.

Third-Party Service Providers

LIVIN'DOURO acts as a curated intermediary connecting guests with independent third-party providers of wine, hospitality, transportation and related services. While we select our partners with the utmost care, we are not liable for the acts, omissions or quality of services provided by third parties. Each third-party provider operates under their own terms and conditions.

Availability and Pricing

All experiences are subject to availability and seasonal conditions. Pricing is provided upon request and may vary according to the nature of the experience, group size, season and specific requirements. LIVIN'DOURO reserves the right to modify pricing and availability at any time without prior notice. Published descriptions of experiences are indicative and may be adjusted to ensure the highest quality for each guest.

Limitation of Liability

To the fullest extent permitted by law, Livin' Easy Experiences shall not be liable for any indirect, incidental, consequential or special damages arising from or in connection with the use of this website or the provision of our services. Our total liability shall not exceed the amount paid by the client for the specific experience in question. We are not liable for disruptions caused by force majeure, weather conditions, third-party cancellations or circumstances beyond our reasonable control.

Intellectual Property

All content on this website — including text, images, photography, logos, design and layout — is the property of Livin' Easy Experiences or its licensors and is protected by Portuguese and international copyright laws. No content may be reproduced, distributed, modified or used for commercial purposes without prior written consent from Livin' Easy Experiences.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Portugal. Any disputes arising from these terms or the use of this website shall be subject to the exclusive jurisdiction of the Portuguese courts.

Legal Information

Contact Us

If you have any questions about these terms and conditions, please contact us.

Email: [email protected]